Terms and conditions
Returns & Policy
All claims for merchandise must be made within 6 days of receipt. Please make sure to inspect your merchandise upon receipt and make sure to count your items . we will enclosed the invoice in your package , Please find enclosed invoice in your shipment and compare the content of the package with your invoice !
All returned merchandise must be pre-approved by our return department with an RMA number and MUST be returned within 6 days of receipt . Merchandise that is not in received past the 6 days period will not be accepted. no exception !
(There are no returns NO EXCEPTIONS!) on any products .
fashion emall reserves the right to refuse any return requests for merchandise other than damaged goods.
Returns made without a pre-approved RMA number from our return dept. will not be accepted and will not get refund at all . make sure to write the rma on your return package and make a copy of your invoice and include in the return package .
Authorized returns will be refunded a full amount of merchandise to your original account as soon as we get the returns from you. If you prefer to have a store credit, it will be applied to your next order if is requested by customer.
|Refused, unclaimed, undeliverable orders or merchandise returned due to customers error are subject to 18% restocking fee in addition to all freight charges.|
You can reach customer service between the hours of 10:00 AM & 6:00 PM Pacific Standard Time we are located in los Angeles .